Return Policy

At TIGON Golf Carts, your satisfaction is our top priority. While we aim to provide quality vehicles and products, we understand that returns may occasionally be necessary. Please note that all returns are subject to dealership discretion and evaluated on a case-by-case basis.

Return Window

Customers have 72 hours to return new vehicles, pending dealership approval and discretion.

Return Process

Golf carts are not standard retail items—they are specialized vehicles. As such, our return process involves several reviews and steps to maintain quality standards and ensure proper handling. All aspects of the return process are subject to dealership discretion.

Method & Fees

Return Method:
In-store or at an authorized drop-off location.

Restocking Fee:
$2,000 USD

Refund Processing Time:
Up to 60 days

Subject to Review

Every return request undergoes a thorough review process. Our team will inspect the condition of the item and determine eligibility for return. Approval is not guaranteed and is entirely at the dealership’s discretion.

Golf Cart Returns

Returning a golf cart requires additional steps, including:

• Dealership Procedures: Must comply with all internal dealership policies.

• Payment Gateway: Refunds processed via the original payment method.

• Financing: Requires coordination with your lender.

• Title Transfer: Legal reversal of the vehicle title is necessary.

How to Initiate a Return

1. Contact Us: Call 1-844-844-6638 to discuss your return request.

2. Prepare the Golf Cart: Must be in original condition, free from damage or modifications.

3. Gather Documents: Including the receipt, title, and any financing paperwork.

4. Schedule a Review: Our team will evaluate the vehicle for return approval.

Final Steps

If approved by the dealership:

• Refund Process: Initiated through the original payment method (timeframe may vary).

• Title Reversal: Handled by TIGON to ensure legal compliance.

Golf Cart Parts

We accept returns on parts such as:

• Rims, Tires, Lift Kits

• LEDs, Underglow

Parts Return Process:

• Contact us at 1-844-844-6638 or tigongolfcarts@gmail.com

• Parts must be unused and in original packaging

• All returns are reviewed and approved at dealership discretion

Sound Systems

Returns accepted under the following conditions:

• Must be in original condition

• Subject to review and approval

• Refund processed after inspection

Golf Cart Service Issues

For service-related concerns:

• Call 1-844-844-6638

• Our team will evaluate the issue and determine next steps at our discretion

TIGON SWAG

Merchandise returns are accepted if:

• Unused and in original packaging

• Reviewed and approved by our team

• Refund issued after inspection

Contact Us

Have questions? Reach out:

📞 1-844-844-6638
📧 tigongolfcarts@gmail.com

At TIGON Golf Carts, every return and refund is handled with care—and always at the discretion of our dealership team.