DENAGO EV® Golf Cart Warranty Information

Understanding Your DENAGO EV® Golf Cart Warranty: A Guide from Tigon Golf Carts

Purchasing a DENAGO EV® golf cart is an investment in quality, performance, and reliability. To ensure that your investment is well-protected, DENAGO offers a comprehensive warranty. At Tigon Golf Carts, we believe that understanding your warranty coverage is crucial to maintaining your golf cart’s longevity and performance. Here’s a detailed guide to help you navigate the DENAGO EV® Golf Cart Warranty.

What Does the DENAGO EV® Golf Cart Warranty Cover?

1. Manufacturer’s Defects:
   • The warranty covers any defects in materials or workmanship that occur under normal use and service. This includes issues with the chassis, frame, and other structural components of the golf cart.
2. Battery Coverage:
   • DENAGO EV® provides warranty coverage for the batteries, which are critical for the performance of your electric golf cart. The warranty typically covers any defects in the battery’s construction or performance issues.
3. Electrical Components:
   • Electrical parts such as controllers, chargers, and motors are covered under the warranty. This ensures that your golf cart’s electrical system remains functional and efficient.
4. Mechanical Parts:
   • The warranty also extends to mechanical parts, including the suspension system, steering components, and braking system. Any defects or malfunctions in these parts are covered.
5. Accessories and Add-Ons:
   • If you have purchased any DENAGO EV® accessories or add-ons, they may also be covered under the warranty. This includes items like lights, seats, and custom features.

Duration of the Warranty

• General Warranty Period:
  • The typical warranty period for DENAGO EV® golf carts is 2 years from the date of purchase. However, specific components like batteries may have different warranty periods (e.g., 5 years for batteries).
• Extended Warranty Options:
  • DENAGO offers extended warranty options for additional peace of mind. You can discuss these options with Tigon Golf Carts to find the best plan for your needs.

How to Make a Warranty Claim

1. Identify the Issue:
   • Before making a claim, ensure that the problem is covered under the warranty. Refer to your user manual or contact Tigon Golf Carts for clarification.
2. Gather Documentation:
   • Collect all necessary documentation, including your purchase receipt, warranty card, and any service records. These documents will be required for the warranty claim process.
3. Contact Tigon Golf Carts:
   • Reach out to our customer service team at Tigon Golf Carts. We will guide you through the warranty claim process, helping you submit the necessary paperwork and coordinate repairs or replacements.
4. Submit the Claim:
   • Once all documentation is ready, submit your claim to DENAGO EV® through Tigon Golf Carts. We will handle the communication with the manufacturer to ensure a smooth and efficient process.
5. Service and Repair:
   • If your claim is approved, Tigon Golf Carts will carry out the necessary repairs or replacements. Our expert technicians are trained to handle DENAGO EV® golf carts, ensuring that your vehicle is serviced to the highest standards.

Tips for Maintaining Your Warranty

• Regular Maintenance:
  • Follow the maintenance schedule outlined in your user manual. Regular servicing helps prevent issues and ensures your warranty remains valid.
• Use Genuine Parts:
  • Always use genuine DENAGO EV® parts and accessories. Non-genuine parts can void your warranty and affect the performance of your golf cart.
• Keep Records:
  • Maintain detailed records of all services and repairs. These documents are essential if you need to make a warranty claim.
• Follow Usage Guidelines:
  • Adhere to the usage guidelines provided by DENAGO EV®. Avoid overloading the golf cart, driving in extreme conditions, or making unauthorized modifications.

Contact Tigon Golf Carts for Support

At Tigon Golf Carts, we are committed to ensuring that your DENAGO EV® golf cart performs at its best. If you have any questions about your warranty, need assistance with a claim, or require service and maintenance, don’t hesitate to contact us. Our knowledgeable team is here to support you every step of the way.

Visit Us Today

Explore our full range of services and discover how we can help you get the most out of your DENAGO EV® golf cart. Visit Tigon Golf Carts today or call us for more information on your warranty coverage and service options.