Return Policy

At TIGON Golf Carts, we are committed to ensuring your complete satisfaction with our products. We understand that sometimes returns are necessary, and we aim to make this process as seamless as possible for you.

Return Process

When considering the return of a golf cart, it’s important to remember that these are not just products; they are vehicles. As such, the return process involves several critical steps and reviews. Here’s a detailed look at our return policy:

Subject to Review

All returns are subject to a thorough review. Our team will assess the condition of the golf cart, ensuring it meets our return standards. This review process is essential to maintain the quality and integrity of our products.

Golf Cart Returns

Returning a golf cart involves more than just sending it back. Due to the nature of these vehicles, several factors come into play:

• Dealership Procedures: The return must align with dealership policies and protocols.
• Payment Process: Refunds will be processed through the original payment gateway used during the purchase.
• Financing: If the golf cart was financed, the return will involve coordination with the financing company.
• Title of Vehicle: The title transfer must be reversed, ensuring the proper legal steps are followed.

How to Initiate a Return

If you need to return your golf cart, please follow these steps:

1. Contact Us: Call our customer service at 1-844-844-6638 to discuss your return. Our team will guide you through the necessary steps and address any issues you may have.
2. Prepare Your Golf Cart: Ensure that your golf cart is in the same condition as when it was delivered. Clean and inspect it for any damages or modifications.
3. Documentation: Gather all relevant documents, including the purchase receipt, title, and any financing papers.
4. Schedule a Review: Our team will schedule a review of your golf cart to assess its condition and eligibility for return.

Final Steps

Once your return is approved:

• Refund Process: We will initiate the refund through your original payment method. Please note that this process may take several business days, depending on your bank or financing company.
• Title Reversal: We will handle the title reversal, ensuring all legal aspects are appropriately managed.

Golf Cart Parts

We also offer returns on golf cart parts, including:

• Rims
• Tires
• Lift Kits
• LEDs
• Under Glow

Parts Return Process

1. Contact Us: Call 1-844-844-6638 or email tigongolfcarts@gmail.com to initiate the return process for parts.
2. Condition Check: Ensure the parts are unused and in their original packaging.
3. Review and Approval: Our team will review the return request and approve eligible returns.
4. Refund Process: Refunds will be processed once the returned parts are received and inspected.

Sound Systems

If you need to return a sound system:

1. Contact Us: Reach out via 1-844-844-6638 or tigongolfcarts@gmail.com.
2. Condition Check: Ensure the sound system is in its original condition.
3. Review and Approval: We will review and approve eligible returns.
4. Refund Process: Refunds will be processed upon receipt and inspection of the returned item.

Golf Cart Service

For any issues with our golf cart service:

1. Contact Us: Call 1-844-844-6638 to discuss any service-related issues.
2. Resolution Process: Our team will work with you to resolve the issue, whether it requires a return visit or other actions.

TIGON SWAG

Returning TIGON SWAG:

1. Contact Us: Call 1-844-844-6638 or email tigongolfcarts@gmail.com.
2. Condition Check: Ensure the merchandise is unused and in its original packaging.
3. Review and Approval: We will review the return request and approve eligible returns.
4. Refund Process: Refunds will be processed once the returned items are received and inspected.

Contact Us

For any questions or concerns regarding our return policy, do not hesitate to contact us:

• Phone: 1-844-844-6638
• Email: tigongolfcarts@gmail.com

Our customer service team is here to assist you and ensure a smooth return process.

At TIGON Golf Carts, your satisfaction is our priority. We strive to provide exceptional service and quality products, ensuring your experience with us is nothing short of excellent.