DENAGO® CITY

Warranty

Denago EV Warranty

Warranty Terms and Conditions for DENAGO EV Golf Carts

At Tigon Golf Carts, we prioritize the satisfaction and peace of mind of our customers. When you purchase a DENAGO EV golf cart from us, you are not just investing in a top-quality electric vehicle but also in a comprehensive warranty that ensures your cart remains in excellent condition.

Limited Lifetime Warranty

Coverage: DENAGO® EV (“Company”) offers a Limited Lifetime Warranty for new electric vehicles and associated batteries or vehicle chassis to be free from material or workmanship defects. This warranty covers parts only for the original purchaser. DENAGO EV Corporation (“DENAGO EV”) warrants to the Original Purchaser or Lessee, subject to the terms and conditions outlined here, that its new vehicle or component purchased from DENAGO® EV or an Authorized Dealer or Distributor shall be free from defects in material and workmanship under normal use and service for the specified periods below. Warranty Period: The warranty period begins on the vehicle’s retail date of purchase. For DENAGO® EV rental fleets, please refer to the DENAGO® EV Rental/Commercial Limited Warranty.

Components Warranty Coverage

• Aluminum Chassis: Lifetime
• LiFePO4 Battery: 5 Years (Full Replacement*)
• All Other Parts and Components: 2 Years

Exclusions

This warranty does not cover:

• Routine maintenance, normal wear and tear, proper tire pressure, and cosmetic deterioration.
• Damage from neglect, abuse, accident, unapproved parts or accessories, or external events such as vandalism or acts of nature.
• Repairs not performed at approved dealer locations (repairs by dealer personnel at retail customers’ residences are allowed).
• Costs for transportation to/from service locations.
• Fuses, decals (except safety decals), light bulbs, lubricants, trim pieces, seats, routine wear items such as brake shoes, brushes, bushings, mats and pads, tires, and maintenance adjustments.
• Cosmetic deterioration and items that deteriorate or fail due to exposure to environmental elements or ordinary wear and tear. This includes paint fading due to chronic sun exposure or improper storage.

Warranty Void Conditions

The warranty may be void if the vehicle/battery shows signs of:

• Neglected maintenance or usage outside the guidelines described in the Operator’s (Owner’s) Manual.
• Use of non-OEM (unapproved) parts, modifications, or alterations.
• Non-approved electrical installations.

Sole Remedy

If a defect arises, DENAGO® EV will, at its discretion, repair or replace the part with original OEM parts or reconditioned parts at the factory’s option. Defective parts replaced under the terms of this warranty are the property of DENAGO® EV and must be returned to DENAGO® EV upon request.

Liability

DENAGO® EV excludes liability for indirect damages, including but not limited to death, injury, or property damage, arising from product defects. All legal claims must be made within three months of the warranty claim’s origination.

Battery Warranty and Specifics

• The amp hour warranty period is recorded by DENAGO® EV.
• Battery warranty claims require DENAGO® EV specified testing.
• Non-factory additions directly to batteries will void the warranty.
• The 5-year full replacement battery warranty applies solely to personal-use vehicles and excludes commercial-use vehicles.*

Reserved Rights

DENAGO® EV reserves the right to inspect vehicles, modify designs, or assess warranty claims without needing to update previous products. Purchaser acknowledges that this warranty is the entire warranty provided by DENAGO® EV, and no exceptions or modifications to this warranty are valid without written approval from DENAGO® EV Corporation. DENAGO® EV’S MAIN PRIORITY IS TO TAKE CARE OF ALL OUR DEALERS AND CUSTOMERS. YOU ARE OUR NUMBER ONE PRIORITY, AND WE WILL PROVIDE YOU WITH THE EXCELLENT CUSTOMER SERVICE YOU DESERVE 24/7.

Disclaimer

THIS LIMITED WARRANTY IS EXCLUSIVE. DENAGO® EV MAKES NO OTHER WARRANTY OF ANY KIND EXPRESSED OR IMPLIED. ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE THAT EXCEED THE OBLIGATIONS OR TIME LIMITS STATED IN THIS WARRANTY ARE HEREBY DISCLAIMED BY DENAGO® EV AND EXCLUDED FROM THE WARRANTY. THE REPAIR OF THE DEFECTIVE VEHICLE OR COMPONENT THEREOF IS THE SOLE REMEDY OF THE PURCHASER. DENAGO® EV MAKES NO OTHER REPRESENTATION OR WARRANTY OF ANY KIND, AND NO REPRESENTATIVE, EMPLOYEE, DISTRIBUTOR, OR DEALER OF DENAGO® EV HAS THE AUTHORITY TO MAKE OR IMPLY ANY REPRESENTATION, PROMISE, OR AGREEMENT THAT IN ANY WAY VARIES THE TERMS OF THE WARRANTY.

Warning

ANY MODIFICATION OR ALTERATION TO THE VEHICLE BEYOND FACTORY SPECIFICATIONS, INCLUDING THOSE THAT AFFECT THE WEIGHT DISTRIBUTION, STABILITY, OR SPEED OF THE VEHICLE, CAN CAUSE SERIOUS PERSONAL INJURY OR DEATH AND WILL VOID THIS WARRANTY IN ITS ENTIRETY.

For any warranty claims or inquiries, please contact: DENAGO® EV Parts & Service Phone: 833-965-3024 Email: cs@denagoev.com Thank you for choosing Tigon Golf Carts and DENAGO EV. We are committed to ensuring your satisfaction and providing the support you need to enjoy your golf cart for years to come.

Tigon Golf Carts

Open 9AM ⋅ Closes 5 PM www.tigongolfcarts.com 1-844-844-6638